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Terms and Conditions

In the moment you transfer your Arrival Premier Miles to the Club Premier Program, you declare to acknowledge and accept the present “Terms and Conditions”

Rules to convert your Arrival Premier Miles to Premier Points:

  • To make transfers you need to be a Club Premier Member.
  • If you are not a Club Premier Member, sign up for free at
  • You can make the transfer through the webpage
  • The equivalent of 7,000 (seven thousand) Arrival Premier Miles are 5,000 (five thousand) Premier Points.
  • The Premier Points will be reflected in your Club Premier within 3 (three) to 15 (fifteen) working days after the day of the transfer.
  • The terms and conditions of each program apply.

Term: The present will be valid starting on May 1st, 2018.


  • Transfers will only apply between Holder's accounts (The holder’s name of the Barclays account must be the same at the Club Premier Program).
  • The minimum Arrival Premier Miles to transfer to the Club Premier Program are 7,000 (seven thousand) Arrival Premier Miles.
  • Do not forget to have at hand your Club Premier Membership Number when you make the transfer.
  • The transfer can only be made through the webpage
  • The Barclay’s Account must be valid to make the transfer.
  • Transfers can’t be made if the Club Premier account is cancelled or suspended.


Once your Arrival Premier Miles have been transferred to Club Premier they will be subject to the terms and conditions of the Club Premier Program and will not be returned or canceled for any reason.

Communication with the Member

The Member may consult his/her account statement and validate the transfer through the webpage or calling the Club Premier Services Call Center 800 800 56800. Service hours from Monday to Sunday from 08:00 to 22:00 (GMT-5) or via email to [email protected]


Club Premier reserves the right to take any action it deems appropriate should it detect frauds, fraudulent conducts or wrongdoing by Members with Club Premier accounts.

PLM Premier, S.A.P.I. de C.V. reserves the right to suspend any Club Premier Member temporarily or to terminate them definitively from the Program for failure to comply with Club Premier’s Terms and Conditions or in order to protect its interests, notifying the Club Premier Member in writing 24 (twenty-four) hours in advance. Temporary suspension shall result in the Club Premier Account being disabled during its term. During said term, the Club Premier Member shall thus be unable to credit Points to their Club Premier Account and to Redeem or Exchange Points credited to their Club Premier Account. All Benefits generally granted to Club Premier Members shall also be suspended. Definitive termination shall result in the definitive cancellation of the Club Premier Account, of any Points accredited to it and of all Benefits granted to Club Premier Members.

General Terms and Conditions

Enrollment into the Premier Club program (the “Program”) can only be done at, hereinafter referred to as “the Web Page”.

Premier Points transferred will be subject to the rules of the Club Premier Program, available on “the Web Page”.

Club Premier reserves the right to amend Plans, the amount and the Benefits at any time, without prior notice.

No signup to this Promotion will be eligible to access higher Aeroméxico levels (Gold, Platinum or Titanium).

Enrollment into the Program does not guarantee the availability of any reward in the Club Premier Program. Club Premier is not responsible for Members’ ability or inability to use, exchange or redeem Premier Points earned by signing up for the Program or the Promotion.

Should any enrollment to the Program or the Promotion be used by Members for improper purposes or unduly obtained from a Bank Card, fraud or any other unlawful means, Club Premier may, at its sole discretion, cancel, void, refuse to honor and/or confiscate them and pursue any and all rights and remedies that may be available.

The Member agrees to cooperate with all reasonable requests by Club Premier aimed at investigating or taking legal action against any party involved or any party suspected of being involved in the unlawful use of enrollment into the Program or signup to this Promotion, of committing fraud with such enrollment or signup, of fraudulent conducts or wrongdoing by Members in connection with Club Premier Accounts.

The member accepts the awarding and use of Premier Points are subject to the Club Premier Program terms, conditions, exclusions and limitations.

The validity of credited Premier Points will be governed by the current Premier Point Validity Policy and by the Club Premier Program rules.

Premier Points referred to in the Club Premier Program are not actual physical points, but a representation of credits in the Club Premier Program. Said Points are not equivalent or convertible to cash currency.

Personal data

Any processing of personal data by Club Premier, as well as the exercise of ARCO Rights by Members, shall be done in accordance with the Law and Regulations applicable in the United Mexican States, and in compliance with the provisions of the Club Premier Privacy Notice, which you accepted prior to signing up for Club Premier (please go to for the Privacy Notice)

By accepting and participating in this promotion, you expressly authorize Club Premier to transfer your contact information (name, member number, phone number, e-mail address) to third parties subcontracted by Club Premier to grant the benefits of this promotion. Said data may also be transferred to companies appointed by Club Premier for such purpose (including, but not limited to, hotel chains, airlines, ground transportation services and the like).

In accordance with the Federal Act for the Prevention and Identification of Transactions with Illegal Proceeds and as a result from certain activities by Members deemed vulnerable activities by the authorities, Club Premier shall share your Personal Data with the relevant authorities.

The information contained in Notices given to the relevant authorities shall be used exclusively to prevent, identify, investigate and sanction transactions with illegal proceeds and associated crimes. The aforementioned personal data shall be safeguarded under the terms of the Political Constitution of the United Mexican States.


These Terms and Conditions, in connection with their interpretation or compliance, shall be governed by the Law and jurisdiction of the competent Courts in Mexico City, waiving any other jurisdiction that may correspond to them by reason of subject-matter or present or future address.

Should you have any questions or need clarification on these terms and conditions, please contact us at this e-mail: [email protected].

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